Customer Service & Store Information
Shipping & Delivery
All orders are Double Boxed for added protection in shipment. All Shipments will be insured for full value. Shipments are made through USPS Priority Mail and FEDEX Ground shipping. Orders will be acknowledged with a tracking number.
US shipping ONLY!
No International orders accepted.
Limited Warranty
McCoyPottery.Com Online Store items are sold "As Is". There are not warranties. The items are collectable pottery items from various private collections and were manufactured by McCoy Pottery Companies from 1900 to 1991. These are not new manufactured items. Some factory blemishes or damage may exist and may not be noted or visually apparent at the store. Any warranty on the items is limited to incorrect order processing errors by the store and its personnel.
• Damage resulting from shipping should be addressed to the carrier as all items are shipped insured. All shipping and insurance costs are the responsibility of the customer and are not refundable under insurance claims payments. In a case by case determination, portions of the shipping cost may be refunded on the original order.
McCoyPottery.Com Online Store DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THE ITEMS , INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Payment and Ordering
All orders are processed within 48 hours. All orders will receive an email confirmation and a tracking number upon shipment. Payment for all orders will be made by credit card utilizing Visa, MasterCard, Discover and AmEx. If a payment is received by check the order will not be shipped until after 15 days of receipt of the payment subject to clearing of check. By using the payment system of the Cookie Jar Store you accept final responsibility for the credit card payment and release your right to dispute the payment for any reason.
Terms and Conditions of Sale
McCoyPottery.Com Online Store DOES NOT WARRANT THAT INFORMATION CONTAINED ON THE SITE WILL BE ACCURATE, RELIABLE OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. McCoyPottery.Com Online Store CANNOT BE HELD RESPONSIBLE FOR ERRORS AND OMISSIONS IN THE SITE AND RESERVES THE RIGHT TO MODIFY AND CORRECT ERRORS AT ANY TIME. MATERIAL ON THE SITE MAY ALSO CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS (INCLUDING PRICING ERRORS), AND MAY BE CHANGED, UPDATED OR MODIFIED AT ANY TIME AND FROM TIME TO TIME WITHOUT NOTICE; McCoyPottery.Com Online Store WILL NOT BE LIABLE OR RESPONSIBLE FOR ANY SUCH INACCURACIES, ERRORS, CHANGES, OR UPDATES. McCoyPottery.Com Online Store MAY IN ITS SOLE DISCRETION ADD, DELETE, OR CHANGE SOME OR ALL OF ITS PRODUCTS AND SERVICES AT ANY TIME. McCoyPottery.Com Online Store has attempted to accurately depict the products offered on the Site. However, because the depiction of a product is dependent on your computer monitor, McCoyPottery.Com Online Store cannot guarantee that such depiction will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail. USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK. EXCEPT AS EXPRESSLY SET FORTH BELOW (AND THEN ONLY WITH RESPECT TO SUCH PRODUCT), McCoyPottery.Com Online Store EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND AVAILABILITY) REGARDING THE SITE AND ANY PRODUCTS OFFERED OR AVAILABLE THROUGH THE SITE. THE SITE AND PRODUCTS AND INFORMATION ON THE SITE ARE PROVIDED ON AN 'AS IS-WHERE IS' BASIS. Our Products
FAQ
Q: What does the term: Mint Condition, Excellent Condition, Good Condition mean?
A: Mint Condition Means: No chips, cracks, repairs and cold paint intact. Excellent condition means: No known cracks, chips, repairs. Crazing of the glaze may be present and natural as well as cold paint. Manufacturing blemishes can be present. Good condition means some damage such as chips, cracks, repairs are present and noted in the description. I some cases there is no condition listed and is unknown.
Q: How do I know your products are authentic?
A: We guarantee all of our merchandise is genuine and authentic.
Q: What happens if I receive my order and it has defects not listed on the store.
A: We try to examine all Antique Collectable Cookie Jars for defects but can not guarantee the accuracy of the examination. All items are sold AS IS. Keeping in mind these are antique Jars that may contain certain blemishes.
